If it's safe to do so: shut off the water source if you can, move valuables and electronics away from the affected area, and avoid walking through standing water if there's any chance of electrical hazards. Document what you can with photos for your insurance claim —...
FAQ
Do you handle the reconstruction too, or just the mitigation?
Both. SDB is one of the few mitigation companies in the area that holds a general contractor's license, which means we can take your project from emergency response all the way through completed reconstruction — new drywall, floors, paint, and finish work. One...
Are you licensed and insured?
Yes. SDB Water Mitigation and Recovery LLC is a fully licensed general contractor in the State of Georgia, and we are fully licensed, bonded, and insured. We're also IICRC-certified and EPA Lead-Safe Certified. You're in qualified hands.
Will filing a claim raise my rates?
That's a question best directed to your insurance agent — rate impacts vary by carrier and policy. What we can tell you is that delaying remediation to avoid a claim almost always results in greater damage and higher costs down the road.
Do you work with insurance companies?
Yes. SDB documents everything — moisture readings, drying logs, photos, and a detailed scope of work — in the format insurance adjusters require. We've navigated this process many times and can help move your claim forward efficiently.
Does homeowner’s insurance cover water damage?
It depends on the cause. Most standard homeowner's policies cover sudden and accidental water damage — a burst pipe, an appliance failure, or a roof leak from a storm. Flooding from rising groundwater typically requires a separate flood insurance policy. We'll help...
Do I need to leave my home during mold remediation?
It depends on the scope. For small, contained areas, it may not be necessary. For larger remediation jobs, temporary relocation may be recommended. We'll give you an honest assessment during our initial inspection.
Is mold dangerous?
Mold exposure can cause respiratory issues, allergic reactions, and other health effects — especially in children, the elderly, and those with compromised immune systems. It should be taken seriously and addressed by certified professionals.
How do I know if I have mold?
Visible dark spots on walls or ceilings, a musty odor, or a recent water event that wasn't professionally dried are all indicators. Mold can also grow inside wall cavities where it's not visible. If you've had water damage and aren't sure, call us for an inspection.
What equipment do you use?
We use commercial-grade equipment including truck-mounted and portable water extractors, high-velocity air movers, LGR and desiccant dehumidifiers, thermal imaging cameras, and calibrated moisture meters. This isn't consumer-grade equipment — it's built for the job.